Privacy policy

# Privacy Policy for Zaadi

**Last Updated: March 12, 2026**

Welcome to **Zaadi**. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and services.

## 1. Information We Collect
To provide a seamless food delivery experience, we collect the following types of information:

*   **Personal Information:** Name, phone number, and email address when you create an account.
*   **Location Data (GPS):** We require access to your location to identify nearby restaurants, provide accurate delivery estimates, and help delivery partners find your address. This data may be collected even when the app is in the background to ensure real-time order tracking.
*   **Order Details:** Information about the food you order, transaction history, and culinary preferences.
*   **Device Information:** Technical data such as device model, operating system, and unique device identifiers to optimize app performance.

## 2. How We Use Your Information
We use the collected data for the following purposes:
*   To process and deliver your food orders.
*   To provide customer support and troubleshoot technical issues.
*   To send notifications regarding order status, promotions, and system updates.
*   To improve our service quality and personalize your experience.

## 3. Data Sharing and Disclosure
We do not sell your personal data. We only share necessary information with:
*   **Restaurants:** To prepare your specific order.
*   **Delivery Partners:** To provide your location and contact details for delivery.
*   **Payment Providers:** To securely process your financial transactions.

## 4. Data Security
We implement advanced security measures and encryption protocols to protect your data from unauthorized access, loss, or misuse.

## 5. Your Rights as a User
You have the right to:
*   Access and update your personal information through your profile settings.
*   Request the permanent deletion of your account and data from our systems.
*   Opt-out of marketing communications at any time.

## 6. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience and remember your preferences for future visits.

## 7. Changes to This Policy
We may update this Privacy Policy periodically to reflect legal or technical changes. We will notify you of any significant updates through the app.

## 8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
*   **Email:** support@zaadi.dotlaa.com
*   **Website:** [https://zaadi.dotlaa.com](https://zaadi.dotlaa.com)